Question 1

What is DayBreakHotels.com?

Accepted Answer

DayBreakHotels.com is a booking portal for day use hotel room and hotel facilities in 3 to 5 star hotels.

Question 2

What does day use mean?

Accepted Answer

"Day use" is renting a hotel room from 9am to 11pm with all the services it provides without staying overnight.

Question 3

How can I book a room for a few hours?

Accepted Answer

Booking is possible by

Using the online portal:

Identify the hotel you are interested in by using the search box on the left-hand side of the home page.

Enter your specific date of interest for the selected hotel to verify its vacancy.

Once you have selected the date, you will access the booking form page where your name and email address must be filled in. This information is useful in order to receive a REQUEST FOR BOOKING CONFIRMATION (needed only for the first booking).
After clicking on CONFIRM, you will receive a BOOKING CONFIRMATION email.
APP:

Using the DayBreakHotels.com App available for Android and iPhone, from which it is possible to make manage your own reservations;
Calling us to book directly with a DayBreak associate.

All the details on DayBreakHotels contact page

Question 4

Are day rooms only for day time hours?

Accepted Answer

DayBreakHotels offers the possibility to book day rooms for daylight hours and day rooms for the evening; an option which allows clients to enjoy luxury hotel services before, during, and after dinner.

Question 5

Am I obligated to book a day room if I only want to use another hotel service?

Accepted Answer

Not necessarily. Depending on your necessities, you might only need a conference room or restaurant reservation.

The addition of a day room to the services is a point of reference to return to before or after the services you booked.

Question 6

Which personal information is required to make a reservation?

Accepted Answer

To book a room, your name and email address are required.

Credit card information might be requested at the discretion of the hotel or services provided, as specified in the terms for each hotel.

Question 7

When and how does payment take place?

Accepted Answer

The payment must be made directly at the hotel.

Question 8

Can I make a cash payment at the hotel?

Accepted Answer

Yes, you can. It is possible to pay in cash and other payment methods (i.e. credit card).

Question 9

In case I decide to buy a package which necessarily requests credit card information, would the payment have to be made immediately on the website or directly at the hotel?

Accepted Answer

The payment will have to be made at the hotel on the day of the Day Break.

Credit card information is requested solely as a means to guarantee the reservation, not for charging purposes.

Question 10

Is it possible to cancel the reservation? Is the cancellation free? When is the cancellation deadline?

Accepted Answer

Bedroom cancellation has to be made by midnight on the day before.

Generally, cancellation is free for all services. Exceptions may occur specifically upon the hotel’s request.

Question 11

Is the price of the bedrooms for one or two people?

Accepted Answer

The price of the bedrooms is for two people, excluding single bedrooms.

As for the facilities, (SPA, restaurant, conference room, beach entrance and swimming pool) detailed price descriptions are located in the hotel card inside the package description.

Question 12

Is it possible to make extra requests to the hotel while booking? (i.e.  food and beverages, late check-out, etc.)?

Accepted Answer

Inside the booking form it is possible to fill in particular requests which may or may not be accepted at the discretion of the hotel.

Question 13

Do I need any form of identification while checking in?

Accepted Answer

A valid form of identification must be presented for every guest while checking in.

Question 14

Am I expected to pay a visitor's tax?

Accepted Answer

Payment of the regional visitor’s tax may be requested at the discretion of the hotel.

Question 15

How will my personal data be used?

Accepted Answer

Your data will be used in accordance with legislation number 196 of 2003.

Question 16

Is it necessary to fill in the companion's name?

Accepted Answer

During the booking process, the companion's information is not required, but while checking-in, identification for every guest must be presented.

Question 17

Can the DayBreakHotels.com staff book a room for me?

Accepted Answer

Certainly, just dial the phone number +442033188210 and an operator will be at your disposal to make or change bookings without added costs.

It is also possible to contact our staff through the chat online available on the website.

Question 18

How can I modify my reservation?

Accepted Answer

Inside the confirmation email you will find a link through which you can cancel your reservation, then you will be able to make a new one by using the search box as specified in question 1.

Question 19

How can I register to the DayBreak service?

Accepted Answer

Registration to the service is not required.

It is possible to subscribe to the newsletter in order to receive special discounts reserved for customers.

Question 20

What is the difference between a staycation and a daybreak?

Accepted Answer

A daybreak and a staycation are very similar.

However, with a daybreak you get to enjoy a day room in a luxury hotel, as well as a service such as a spa or pool access, whereas with a staycation you only get to enjoy the service.

For a staycation you might just go with your family to the beach, but with a daybreak you get room service, pool access with towels and complimentary drinks, and much more!

FAQ